We are very excited to have teamed up with GAIA & Eden Reforestation Projects to plant one tree with every order placed. Planting trees helps to offset the carbon emissions produced from shipping your order, along with provide living wages to workers in Madagascar who desperately need it. To read more please visit our 'Sustainability' page.
UK SHIPPING -
Tracked 48 (standard) shipping is £4 or FREE OVER £100. This means your order will arrive approximately 2 working days after dispatch. Please note free shipping discount will not apply during sales!
Tracked 24 (express) shipping is £5. This means your order will arrive the next working day after dispatch.
Please note that processing time still applies. Processing time for IN STOCK items is 1-3 working days. Processing time for MADE TO ORDER items is 3-8 working days. Working days are classed as monday-friday.
Next Day Delivery (order by 1pm) is £9. This means your order will be delivered the following working day before 1pm. This is shipping ONLY and therefore any handmade items will still have their processing time to be made so we do not recommend purchasing this service.
INTERNATIONAL SHIPPING -
International shipping is is calculated at checkout and based on weight and country. FREE OVER £300, with time frames approx 5-7 working days after dispatch.
All orders will be processed within 1-3 working days unless on PRE ORDER (please note that anything handmade is MADE TO ORDER and therefore classed as a pre-order item!) If an item is on Pre Order, it means we are currently waiting on the stock or making the piece for you, so time frames before dispatch will vary from piece to piece. We will post information in the product description. We keep a lot of products on pre order to avoid product waste! If you have ordered a pre ordered item, you will be emailed an update when it arrives.
Next day delivery orders will be sent the same day if ordered before before 1pm (monday-friday). If ordered after 1pm it will be shipped the following working day. (not available on pre order/ made to order)
Orders placed on saturdays or sundays will not be shipped until monday. Orders placed after 1pm friday will also be shipped on monday. Next day delivery is only available monday-friday, NDD orders will not be delivered on weekends.
You will receive a confirmation email when you have placed your order, then a second email will be sent once your item(s) has been dispatched.
For orders outside of the U.K. your item(s) may take longer to arrive due to international post.
Please note anything ordered on pre order may be subject to delays as it means we are waiting on our stock to arrive, and these dates can change! So please allow enough time if ordering for a specific occasion.
If you have any questions or concerns, please do not hesitate to contact us and we will be happy to help.